STEP 1

Enter your mobile phone number

You will then receive a text message with a 6 digit verification code. Enter this code to verify your mobile phone number

STEP 2

Review the Terms of Use and Privacy Policy

Read and agree to Tell Health's Terms of Use and Privacy Policy

STEP 3

Enter your name and Date of Birth

You must be 18 years of age or older to use the Tell Health platform. Add a photo so that your healthcare providers can easily recognise you

STEP 4

Primary email

We can use your primary email to make sure it’s really you if you get locked out of your account. After you enter your email address keep an eye for an email from Tell Health with a confirmation link.

STEP 5

Create your 4-digit passcode

This code is used as an extra layer of protection, in case someone has access to your phone. Make sure that the code is not too easy to guess.
‍
Warning: without the correct code and a confirmed primary email your account will become inaccessible

Frequently Asked Questions

Can I follow any health expert?

Yes. Tell Health exists to provide reliable health information to the public from verified experts, eliminating misinformation.

Can I contact my provider through the app?

If you are experiencing a medical emergency, call 911 or 112 immediately. If your provider has enabled responses through the Tell Health app you can respond in the Discussions tab. Otherwise, please reach out to your provider using their office contact information.

Can I ask my provider to use it?

Yes. You can ask any provider to download Tell Health and send you messages.

How to register?

Download the Tell Health app on your mobile device. You will only need your mobile phone number to create your personal account. Follow the steps here.

Is it free?

Yes, Tell Health is free for every person and every individual healthcare provider.

How to register as a Provider?

Download the Tell Health app on your mobile device. Create a personal account and then set up a Provider Account from your Profile settings. You will need your work email address.

What are public posts?

Tell Health exists to provide reliable health information to the public from verified experts, eliminating misinformation. Verified providers can post to the entire Tell Health community.

Do people need to have the app before I send them a message?

You can send a post to anyone with a phone number. We'll let them know they have a message from you and how to get the app.

Will patients see my mobile number?

No. Patients can only see your Name, Profession, Specialty and photo that you set up in your profile.

Can patients contact me through the app?

By default, patients cannot contact you via the app. However, if you would like to receive responses you can open a time-limited Discussion with the recipients of any of your posts.

Can I use it on my desktop?

Yes, the Tell Health app works in your desktop browser. Click here to access it.

How do I get a BAA?

Instructions on how to obtain a Tell Health BAA are available here.

Is it secure?

Yes, Tell Health is just as secure as your banking app. Check out the Security page for further info.

Can I reset my passcode?

If you forget your passcode or your account gets locked due to too many incorrect passcode entries, you can reset your passcode. See the instructions here.

Is it HIPAA compliant?

Yes, the Tell Health platform is fully HIPAA-compliant. The instructions on how to obtain a Tell Health BAA are here.

Is it GDPR compliant?

Yes, the Tell Health platform is GDPR-compliant. If you are a European Union resident, you can confirm that your data is being held within the EU in the Privacy & Security section of your Profile settings.